How can we help?
For order help, please use the contact form below and include your order number. Clear photos are helpful if an item arrives damaged or incorrect.
Customer service email: galaxymartaustralia@gmail.com
Shipping
Shipping options, delivery estimates and costs are shown at checkout before you place your order. Some orders may arrive in separate parcels.
Returns
Contact us with your order number and clear photos where relevant. We will review return requests in line with the Australian Consumer Law.
Frequently asked questions
What currency are prices shown in?
Prices are displayed in Australian dollars.
When will I receive tracking?
Tracking details are provided when they are available for your order.
Can my order arrive in more than one parcel?
Yes. Items may be shipped separately depending on availability and fulfilment location.
Can I change or cancel an order?
Contact us as soon as possible. We will do our best to help, but changes cannot be guaranteed once fulfilment has started.
About GalaxyMart
GalaxyMart is an independent Australian online retailer offering practical everyday products across home, pantry, personal care and other categories. Some products are supplied or fulfilled by independent supplier partners.
GalaxyMart Bulk Essentials is a GalaxyMart collection for bulk-value products. GalaxyMart is not affiliated with, endorsed by, or sponsored by any third-party brand. Product names and trademarks belong to their respective owners.